S Systems provides software selection, training and implementation, customization, system integration, and system support services. Software Selection The software must match your business, and you should not need to change your business to match the software. We will work with you to find the right management software to achieve your company’s unique goals. We will not impose solutions that force you to change your processes, reporting, or management needs to conform to the software. System Training and Implementation Services We offer comprehensive training and implementation services that are focused on your actual needs. Throughout the system implementation, we constantly look for ideas to help improve your business processes. We customize all standard training and implementation plans to address your company’s specific requirements. As part of each consulting session, we generate customized client documentation and meeting notes. We provide experienced consultants who understand how your new system must perform to support your company’s needs. All of our system consultants also have in-depth accounting and industry experience. Customization While a standard software solution should meet at least 80–90 percent of your needs, it is hard to find a solution that meets every requirement of a firm’s business. Customization is critical to make certain we truly fit your needs with dynamic solutions. We make the software match your business, and will not make you change your business to match the software. As part of our customization process, we meet with the different groups within a firm, learn their processes and reporting requirements, and recommend customization solutions when appropriate. Dashboard queries and reports are critical to the operation of your business. If the dashboard queries and reports don’t speak to your users with their terminology, they are useless. We work with your users to determine the best formats and data to include on the dashboard and reports, and customize these as required. System Integration Integration across different systems and software packages is essential for your quality control. System integration will reduce data errors, decrease repetitive work, and limit manual mistakes. To support integration, we carefully review current workflows and processes to determine the best automation and system integration solutions. By developing integrated business procedures, you will be able to use your employees in the most productive ways possible. They will be able to spend less time on tedious, error-prone data entry and more time on productive and higher-level tasks. System Support Completion of the initial project is not the end of our relationship; it is just the beginning. We are available to assist with your system needs for many years beyond the initial project. If you like, we will continue to be with you as your business develops and your software and system requirements increase. After we have installed a new system for you, we won’t disappear. We know there are such things as a “learning curve” and expect you to have questions and issues that demand quick attention. We will respond to these issues in a timely manner. Our system support is quick and inexpensive. By using the internet, we are able to log into your system seamlessly and can better understand your challenges and issues. This immediacy allows us to develop a solution for you quickly.